When you work with Stonegate Mortgage, your advisor is the only person you work with from “Hello to Close.” If you have worked with other banks, mortgage companies, or local credit unions you will find the loan originator is only there to say hello and capture your business. Once the loan becomes active you are passed onto several different people in the loan process. You jump around from your original loan originator, to loan processor, to underwriter, to closer, a scheduler and then eventually the funder who completes your loan process. Some companies might even charge you extra to process the loan through a third party processing company.